NEWLoyalty · Engagement · Analytics for QSR chains

Turn Every Customer Into a Repeat Customer.

The loyalty, customer engagement and analytics platform built specifically for QSR chains.

No app download
POS integration live
~5-day onboarding
LOYALTYReward repeat customers
ENGAGEMENTReach customers with targeted campaigns
ANALYTICSUnderstand sales, rewards and campaigns
Built for QSR chains. Designed for repeat business.
The Challenge

The QSR Customer Is More Than a Transaction.

Every day, QSRs generate valuable customer and sales data — but without a connected loyalty and engagement system, much of that value remains unused.

One platform brings these pieces together — so QSR chains can build their own loyalty ecosystem, activate customers and make decisions from data.

Customer behaviour is unclear

Limited visibility into who is returning, who is most active, and which rewards customers actually value.

Loyalty is difficult to build

A loyalty program across multiple stores can require new technology, integrations and operational effort.

Marketing becomes disconnected

Offers, loyalty, customer data and communication channels can sit in separate systems.

Repeat purchases are missed

Customers who could become loyal, high-frequency customers may simply walk away without a reason to return.

The Solution

One System. The Complete Customer Loop.

The platform connects the customer, POS, loyalty program, marketing and management dashboard into one continuous customer journey.

  1. VISITSCustomer visits the restaurant and places an order.
  2. IDENTIFYShares their registered mobile number at billing.
  3. EARNPurchase is linked and points/rewards are applied.
  4. ENGAGEOffers and campaigns triggered by activity and loyalty rules.
  5. RETURNSees offers, rewards, tiers and progress in the web app.
  6. REDEEMRedeems eligible rewards at the restaurant.
  7. ANALYSEManagement sees sales, redemptions and campaigns in the dashboard.
Every visit feeds the next
And the best part: customers do not need to download an app.
Loyalty Engine

Build the Loyalty Program Your Brand Wants.

Flexible building blocks to create loyalty mechanics that fit your brand, customer base and commercial goals.

Points Allocation

Reward purchases and encourage repeat behaviour.

Purchase+120 pts
Referral bonus+200 pts
Welcome bonus+100 pts

Catalogue Rewards

Let customers exchange loyalty value for rewards.

Free item500 pts
Free drink300 pts
Discount800 pts

Welcome Bonus

Give new customers an immediate reason to engage.

New member joined+100 pts

Referral Bonus

Turn existing customers into advocates.

Friend referred+200 pts

Prize Pool Draw

Add excitement and gamification to the loyalty experience.

ENTRY
ENTRY
ENTRY

Free Tier Perks

Create differentiated benefits for customer tiers.

SSilverEntry tier
GGoldUnlocks more perks
PPlatinumTop-tier benefits
Quest-Based Engagement
Buy N items
Progress3 / 5
Spend ₹N this month
Progress70%
Spend ₹N within a date range
Progress35%
Order every week for N weeks
Week3 / 4
Try N different flavours
Tried2 / 5
Buy X + Y together
CompletedReward ready
Start from scratch

Create a custom quest tailored to your brand.

Run it yourself

Once trained, restaurant teams can create and launch their own offers and quests from the system.

Customer Experience

A Frictionless Loyalty Experience for Customers.

No download. No complicated onboarding. The customer's mobile number becomes the bridge between their purchase and their loyalty journey.

No App DownloadCustomers access the program through a web app — less friction at the point of joining.
Points & RewardsView current points, active coupons and available rewards.
Tier VisibilitySee the current tier and the benefits associated with it.
Progress TrackingSee what to spend or achieve to unlock future benefits.
Easy RedemptionRedeem through the web app, verified at billing.
Cashier-Assisted RegistrationCashiers register customers by mobile number at purchase.
Marketing & Automation

Turn Customer Data Into Marketing Action.

The platform combines loyalty data with multiple communication channels, allowing QSR teams to communicate with customers manually or automate campaigns.

WhatsApp
SMS
Email
Instagram
Push Notifications

Win Back

Send a WhatsApp offer to customers who haven't purchased in 30 days.

Spend More

Reward customers who spend ₹2,000+ during a defined period.

Birthday

Automatically send birthday offers.

Tier-Based

Send different offers to customers based on their loyalty tier.

Manual or Automated

Decide whether campaigns trigger automatically or launch manually.

EXAMPLE · WIN-BACK CAMPAIGN
TRIGGERNo purchase in 30 days
CHANNELWhatsApp
OFFERReward on next order
Launch automatically on a rule, or send manually — the business decides.
The goal is simple: give customers a reason to come back.
Multi-Store & Franchise Management

Built for Chains. Ready for Multi-Store Operations.

Head offices get a central view of customer engagement and sales, while stores and franchises work within defined access levels.

Central DashboardSee the performance of all integrated stores from one system.
Store-Wise SalesReview sales at individual stores and across channels.
Channel VisibilityBreak down sales across direct, Zomato, Swiggy and other connected channels.
Offer ManagementCreate and manage offers for different stores.
Store EngagementIdentify which stores are actively running campaigns and which are not.
Franchise AccessGive franchisees access to their own stores while retaining central control.
Designed to scale with your network — from a growing chain to a large multi-store operation.
Sales & Loyalty Analytics

Know What Is Working. Stop Guessing.

The platform turns sales, loyalty and campaign activity into a management dashboard so teams can make more informed decisions.

Sales Dashboard

  • Total sales
  • Store-wise sales
  • Channel-wise sales
  • Day / week / month sales
  • Average order value
  • Number of transactions

Customer Insights

  • Total customers
  • Most active customers

Loyalty Analytics

  • Points issued
  • Points redeemed
  • Rewards claimed
  • Rewards ignored
  • Offer redemption rate
  • Most popular reward

Campaign Analytics

  • Campaigns launched
  • Customers targeted
  • Customers reached
  • Redemptions
Identify your best-performing rewards, understand what customers ignore, and see which campaigns are getting engagement.
Implementation & Integrations

From POS to Loyalty — Without Rebuilding Your Business.

The platform sits alongside your existing QSR technology stack, connecting billing data with loyalty and customer engagement.

Full integration available

Rista

POS integration ready to go.

Under development

Petpooja

Integration currently being built.

5

days to integrate a new QSR chain

Subject to required integration and operational setup
Why this platform?

No App Download Required

Customers access loyalty through a web app.

Built for QSR Chains

Restaurant loyalty, engagement and multi-store operations.

POS + Loyalty + Marketing

Purchase behaviour, rewards and communication in one ecosystem.

Flexible Loyalty Mechanics

Points, tiers, rewards, referrals, quests and prize draws.

Multi-Store Visibility

Central management with store and franchise-level access.

Multiple Marketing Channels

WhatsApp, SMS, Email, Instagram and Push Notifications.

Actionable Analytics

Sales, rewards, redemptions and campaign activity.

Ready to see it live?

Request a product walkthrough.

Your customers are already valuable

Build Your QSR's Loyalty Ecosystem.

We help QSR chains turn transactions into relationships — with loyalty, customer engagement, marketing and analytics working together.

PLATFORMLoyalty • Customer Engagement • Analytics
FORQSR Chains • Restaurant Groups • Franchise Operations

Request a product walkthrough

Contact us for a product walkthrough and integration discussion.